Our policy lasts 100 days from the date of delivery. If 100 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The return window is between 30 and 100 days from the date of delivery. We ask that you try out the mattress for at least 30 days to ensure you have experienced the full benefits of memory foam.
To be eligible for a return, your item must be in good condition and able to be donated to a 3rd party (ex. Salvation Army / St. Vincent De Paul). The Ayari return policy applies only to the original purchaser of the Ayari mattress, purchased directly from the website or through an authorized distribution channel.
To complete your return, please contact firstname.lastname@example.org and we can help you find a 3rd party to donate your mattress to. As soon as we have a scanned receipt that your mattress was collected we will refund you the full price of your mattress within 5-10 business days.
Please note that, in all cases, the original receipt showing proof of purchase may be required to take advantage of the 100-Night Trial Policy.
This policy is limited to one return per household per year, and it must be exercised directly with Ayari no later than the 100th day following delivery of the mattress for which you want a refund.
PLEASE RETAIN YOUR PURCHASE RECEIPT SO THAT YOU CAN PRESENT IT TO US IF NECESSARY.